SHIPPING

We offer free shipping on all orders over $100 in the U.S.

Please allow 2 business days for processing on all orders. This excludes weekends and holidays. 

SHIPMENT TRACKING

You can track your order with the tracking information provided in your email or by logging in to your account on Jacqlour.com.

We offer the following shipping methods within the United States:

Standard: 3-4 business days

Economy: 5-8 business days

Express: 1-2 business days

LOST OR STOLEN PACKAGES  

Jacqlour is NOT responsible for any lost or stolen packages.

We recommend searching around your front porch, in your mailbox, or in any surrounding area in case the package is hidden behind an object. Make sure to check with your neighbors or apartment management to see if they have received it on accident or for you. If not found, be sure to contact the delivery carrier directly to locate your package. 

CHANGING SHIPPING ADDRESSES

Unfortunately, once your order has been placed, you are not able to change your shipping address.